Frequently Asked Questions

About our supplements

What makes Pawford supplements different?

Pawford chews are vet-recommended and taste-approved by dogs—cold-pressed with clean, functional ingredients and no fillers or artificial junk. Each supplement features our proprietary blends, crafted to support real results for your pup’s unique needs.

Are Pawford products safe for all dogs?

Yes! Our chews are made in the USA in an FDA-registered, GMP-certified facility. They’re safe for all breeds and sizes. If your pup is under 6 months or has any specific health concerns, we recommend checking with your vet.

How long until I see results?

Most pet parents notice results within 4 weeks. Improvements may vary based on your dog’s age, size, and health. Consistency is key—just like with human supplements.

How do I give the chews to my dog?

Each product includes clear dosage guidelines based on weight. The chews are soft and flavorful, so they’re easy to give—no sneaky pill tricks needed.

Can I give my dog more than one Pawford supplement?

Yes! Our supplements are designed to be safely combined. You can mix products like Calming Chews and Hip & Joint Chews depending on your pup’s needs. The quiz helps guide the best combo for your dog.

Where are Pawford products made?

All Pawford supplements are proudly made in the USA using globally sourced, high-quality ingredients. We produce in small batches to ensure freshness and top-tier quality.

Orders & subscriptions

How does the Pawford quiz work, and can I customize my order?

Our 60-second quiz asks about your dog’s age, size, and health concerns. Based on your answers, we recommend a personalized wellness plan—plus, you’ll get $5 off your first order! Your results include custom product suggestions, dosage recommendations, and the option to Subscribe & Save 10%.

What is Subscribe & Save?

Subscribe & Save gives you 15% off every order and ensures you never run out of your dog’s essentials. You can choose your delivery frequency, and we’ll handle the rest.

Can I cancel, skip, or pause my subscription?

Yes! Your subscription is completely flexible. You can pause, skip a shipment, change your products, or cancel at any time directly through your Pawford account—no hoops to jump through.

Our programs

Do you have a loyalty program?

We sure do! Join our Paw Points Loyalty Program and earn rewards every time you shop, refer friends, or engage with us online. Points can be redeemed for discounts and exclusive perks.

How can I join the Pawford Ambassador Program?

If you're passionate about pet wellness and love Pawford, apply to our Ambassador Program! You'll earn commissions, get early access to new products, and be part of our growing community. Just head to the Ambassador page to apply.

Shipping

How fast is shipping?

We ship most orders within 1–2 business days. Delivery typically takes 3–5 business days depending on your location. You'll receive tracking info as soon as your order ships.

Do you offer free shipping?

Yes! We offer free shipping on all U.S. orders over $49.

Support & satisfaction

What if my dog doesn’t like the chews?

No worries—we offer a Tail-Wagging Guarantee. If your dog isn’t into the chews, just reach out within 30 days and we’ll make it right with a refund or replacement.

How can I reach Pawford support?

We’re always here to help. You can email us at woof@pawford.com.