faq - Pawford

Product care

About our supplements

Ingredients, safety, serving guidance, and what to expect from a daily Pawford routine.

6 questions

Pawford chews are vet-recommended and taste-approved by dogs—cold-pressed with clean, functional ingredients and no fillers or artificial junk. Each supplement features our proprietary blends, crafted to support real results for your pup’s unique needs.
Yes! Our chews are made in the USA in an FDA-registered, GMP-certified facility. They’re safe for all breeds and sizes. If your pup is under 6 months or has any specific health concerns, we recommend checking with your vet.
Most pet parents notice results within 4 weeks. Improvements may vary based on your dog’s age, size, and health. Consistency is key—just like with human supplements.
Each product includes clear dosage guidelines based on weight. The chews are soft and flavorful, so they’re easy to give—no sneaky pill tricks needed.
Yes! Our supplements are designed to be safely combined. You can mix products like Calming Chews and Hip & Joint Chews depending on your pup’s needs. The quiz helps guide the best combo for your dog.
All Pawford supplements are proudly made in the USA using globally sourced, high-quality ingredients. We produce in small batches to ensure freshness and top-tier quality.

Shopping with Pawford

Personalized recommendations, recurring deliveries, and subscription flexibility.

3 questions

Yes! We’ll send you an email 3 days before your next subscription order is processed, giving you time to make any changes to your upcoming order.
Subscribe & Save gives you 40% off your first order and 10% off recurring orders while making it easy to keep your dog’s favorites on hand. Choose your delivery frequency, and we’ll handle the rest.
Yes! Your subscription is completely flexible. You can pause, skip a shipment, change your products, or cancel at any time directly through your Pawford account—no hoops to jump through.

Pawford community

Learn about rewards, referrals, and becoming a Pawford ambassador.

2 questions

We sure do! Join our Paw Points Loyalty Program and earn rewards every time you shop, refer friends, or engage with us online. Points can be redeemed for discounts and exclusive perks.
If you're passionate about pet wellness and love Pawford, apply to our Ambassador Program! You'll earn commissions, get early access to new products, and be part of our growing community. Just head to the Ambassador page to apply.

Delivery

Processing times, delivery estimates, tracking, and shipping costs.

2 questions

We ship most orders within 1–2 business days. Delivery typically takes 3–5 business days depending on your location. You'll receive tracking info as soon as your order ships.
We currently do not offer free shipping. We offer flat rate shipping based on your order total, with rates starting at $4.99. Your exact shipping cost will be shown at checkout.

Help with product satisfaction, refunds, replacements, or anything else you need.

2 questions

No worries—we offer a Tail-Wagging Guarantee. If your dog isn’t into the chews, just reach out within 90 days and we’ll make it right with a refund or replacement.
We’re always here to help. You can email us at woof@pawford.com.